TERMS OF WEBSITE USE
(P.D. No 131/2003 and Law 2251/1994)
1. ENTITY PROVIDING SERVICES
The company providing social services about information and distance selling, who is responsible for the existing website is the sole proprietorship under the name “Thracian Cosmetics P.C.” based in the village Diomidia Xanthi, and T.I.N. 114431914 and it is registered at the Suppliers’ Register From Distance, according to article 4 the Law 2251/1994. To contact the entity, consumers can send an e-mail to [email protected]
2. WEBSITE SERVICES
Products which are presented and can be ordered on-line, are raw materials for cosmetics that are also sold on market. The repacking of all products is done by the entity.
Future customers can choose the method of payment of the order so it can be completed. More specifically, they can pay with a bank card (credit or debit cards), payment in a bank account or delivery.
6. DELIVERY TIME
Delivery time is within the time specified when the order is placed and at the latest in thirty (30) days, as it is bound by law. In case of the delivery time having expired, the customer has the right to cancel the order.
7. TRANSFER AND DELIVERY
The transfer of the products is agreed with the payment and it is completed with the delivery of to the customer. The buyer accepts all the dangers, even those concerning the delivery, except from the delivery stage that the company is responsible or any other additional person. In case of difficulties to reach the address of the buyer, the company is not responsible for any delay or inability to deliver and it can call the buyer to collect products from a specific place.
8. UNJUSTIFIABLE CANCELLATION
Within fourteen (14) calendar days customer has the right of unjustifiable cancellation, returning the product as it was when delivered. That means that the product mustn’t be opened or used and it must be sealed as it was delivered, with no charge for the products but only the delivery expenses. Concerning the unjustified cancellation, this right has been recognized by the entity not because it is forced by law, as there is an exception for domestic products and unjustifiable cancellation.
9. REPLACEMENT OF DEFECTIVE PRODUCT
In any case, the company is ready to replace a product which is defective, and the problem is not because of the original design of the product.
All the configurations, graphic designs, logos, domain names, texts and photographs, as well as the software are covered by the company’s copyright. All users have the right to surf for free and use the technical abilities it offers for sharing in social media as long as it is allow by the website. It is forbidden to copy or reproduce all the above, without any permission from the entity.
11. GOVERNING LAW
All the terms and conditions are subject of the Greek law. The company is not responsible for any damage, material or intangible caused by faulty way of using the products. The company has limited responsibility, only on the cost of the products and it cannot be accused for further
misdemeanors beyond the above terms and within the scope of them being accepted. In case of disagreement of applying the present contract, the customer has the obligation within good will, before any legal procedure to seek a compromise by submitting a request to the entity or reporting to the Hellenic Consumers’ Ombudsman (www.synigoroskatanaloti.gr). In case of disagreement the customer should firstly contact the entity in order to compromise. In case of a dispute, the court of Xanthi is in charge.